Contact Strate Insurance Group in the event of a car or homeowners insurance claim.

Being involved in a car accident or sustaining damage to your home or personal property can be difficult and stressful. Our goal is to provide you with the answers and assistance you need to get your claim filed and resolved in a timely manner, and to eliminate as much stress and inconvenience as possible.

If you need to report a claim, contact:


Debra Robinson, AIC, CWCP
Claims Manager
(423) 318-5811
Office hours: 8:30 A.M. – 5:00 P.M., Monday – Friday.

You may also report your claim directly to your insurance company. Remember to have your policy number ready and be prepared to explain the details of your claim. Please refer to our Claims Management Partners page for claims reporting information for all of the insurance companies that we represent.