Family Insurance Customer Testimonial: Don and Thelma Sheneman
Posted by Strate Insurance Group on
Finding Family Insurance coverage for you and your loved ones isn’t just about finding a price you can afford; it’s about finding the right coverage so you don’t end up stranded in the event of a loss.
Don and Thelma
After relocating back to Morristown more than a year ago, Don and Thelma Sheneman turned to Strate Insurance Group to evaluate their coverage and pricing for two residences, autos, and personal liability.
They worked directly with Family Insurance Agent Brandi Lane who got to know Don and Thelma and recommended the right blend of coverage to fit their unique situation–saving them thousands of dollars.
As independent insurance agents, we offer coverage quotes from multiple insurance companies, ensuring our customers have a choice in coverage and price. Brandi used her experience to recommend a towing option for Don and Thelma’s auto policy which came in handy sooner than they thought!
“It was a huge help when we found ourselves needing a tow 3 miles off paved roads in the Cherokee National Forest one Sunday afternoon. One call and some bit of explaining exactly where we were got us connected with a friendly tow truck driver. Everything was taken care of. I’m sure drivers following us did a double take when realizing the car on the truck had two dogs enjoying the ride from the front seat!” – Don
When Don and Thelma returned home, they promptly reported the claim. At Strate Insurance Group, we offer local claims service, meaning our customers work with our local claims manager who ensures every claim is managed and resolved efficiently and with excellent service our customers have come to expect. Here is a copy of Don and Thelma’s claim satisfaction survey:
Don and Thelma’s claim satisfaction survey
Whether you’ve relocated back to Morristown like Don and Thelma or are looking for coverage for your home, auto, boat, or more, we would love to be your Family Insurance partner. Fill out the Proposal Request Form, or give us a call!